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Over the past few decades, Komatsu has developed to become a global giant thanks to their stability and expertise within the diverse fields of logistics, excavating, construction and mining. Utilizing innovative designs and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Using their enhanced manufacturing capabilities and contemporary design approaches, Komatsu has become acknowledged to manufacture the kind of durable and dependable forklift that consumers across the world have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the ever-increasing demand for its goods in the North American marketplace. To better costs and efficiencies, a state-of-the-art facility was developed in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to meet the needs and demands of their clients globally while remaining a principal maker and supplier of innovative forklifts and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy clients along with their North American consumers.
After a lot of years of establishing and maintaining quality customer service bonds with clients, Komatsu Forklift recognizes that satisfying the needs of the customer is vital. Komatsu begins all original initiatives and product developments with the customer's input. By welcoming input and opinions, they are able to determine customer wishes and expectations then cultivate progressive concepts and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the beginning and sustained through the manufacturing, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty equipment, forklifts and construction equipment. Their design expertise assures that every piece of equipment will last in even the toughest applications and environments. Adherence to stringent engineering principles allows Komatsu Forklift to meet ISO 9001 standards. Computer aided design and rigorous in-house quality standards all contribute to high-class forklift products. Komatsu Engineering Standards transform the modern and innovative technology used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service plant. This state-of-the-art facility starts the manufacturing process with raw steel which is then welded, designed and prepared. Once assembled and painted the lift trucks are ready to leave the plant and enter the market. Maintaining quality control throughout the length of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that a product is only as worthy as the people who support it and sell it, their dealers make all the difference. Komatsu Forklift features an first-rate network of company sellers and independent dealers who are working hard to outshine expectations. Specialized in all elements from product sales, service or operating education, or aftermarket support, their diverse network of experienced and capable experts are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM parts on-hand to provide the essential service required to keep customers’ operations running smoothly. Computerized, real-time access with next day distribution from their highly automated supply hub is another option. The internet based K-Link system assists dealers with online components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class businesses depend on Komatsu lift trucks in their day-to-day operations. So Komatsu focuses their attention on their national account consumers enabling them to gain from a unique partnership that lets them customize their partnership in order to raise customer efficiency and profits. Komatsu nationwide account customers have access to on-line components and service support system and a inclusive fleet management program, providing the ability for Komatsu to be their total solution for any forklift concerns.
The dependable and resourceful staff at Komatsu Forklift U.S.A., Inc., are focused on providing their clients an exceptional experience no matter whether it is through product sales, instruction, maintenance, or aftermarket support. They want to ensure the level of customer service provided will help their clients satisfy or exceed their ambitions and build a successful business/client relationship in the process. Komatsu strives to identify with each of their customers’ distinctive ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
